You have to check yourself at the online account in one of those online "portals" where you can view the results. That is what I use and I get the full results right away; all I have to do is log in the next day to see them.
i do use that, and saw the results that afternoon. not what i was getting at, but...
And what about those that dont have that option? Yes, there are many, usually smaller clinics, that still dont do/have that option.
Now, the prescription waiting for you without any explanation - that's weird. I suggest you not get it until you have talked to your doctor.
I had an email from the pharmacy saying my prescription was ready - when i called the clinic to speak with the assistant, it was mentioned again - I told her I had not been told about it, had no idea it was prescribed, nothing.. all I got was, oh, sorry, but according to her (the PCP's) notes, she wants you to start taking this and be retested in 8 weeks to see how things are going.
As for my PCP not calling me, I honestly did not expect her to call right away, but when writing a new prescription, one would expect "somebody" to let you know that it is being sent to the pharmacy, and give basic instructions about it.. the PA, a nurse, somebody.. to just write the scrip, send it to the pharmacy and say nothing to the patient is not very good practice..
Also, to just get an email out of the blue about a prescription being ready for pick up is kind of weird and a little unnerving... especially when you have not requested a refill on anything... There are
no details in the email, only that a prescription is ready for pickup and any co-pay/amount owed for it.
As for the lab appointment, they can't really keep track at the lab who wants what or who wants to be called first.
actually, at this clinic, they do have that info when making an appt for patients - the patient info file is usually flagged to call first, if requested - somehow mine got unflagged at some point.. assistant said she would correct that for future appt scheduling.
Appt scheduling is relatively centralized here. Lab staff don't make the appts, just like the doctors don't, that is all done via appt desks and that is all those people do all do, schedule appts. Each department has its own appt desk, but they are all connected so that there are very few conflicts with appts in different departments.
so yeah.. I dont think I am being unreasonable about this at all. My opinion tho..